O'Neil & Associates

2211 Oregon Street
Oshkosh, WI 54902-7001


Our Mission - We develop high quality product support information and focus on maximizing its value to our customers over its lifecycle by implementing technology to connect it to key business processes.‚Äč

Key Values - We are ethical, innovative, committed, agile, and cost-effective which allows us to build long-term relationships with customers and partners.

Why Choose ONEIL...because:

  • You can provide your customers with technically sound, standards-compliant publications at the lowest total cost: Because we are experts in publications, product support, and are familiar with many related specifications across many industries, we can readily adapt to our client's requirements.
  • Your technical staff can focus on your products, rather than publications: ONEIL has a large team of subject matter experts, including over 150 technical writers with hands-on experience with equipment like yours, which will reduce the time required from your technical staff.
  • Your product support materials can help drive revenue: Enhancing your publications and other product support materials will provide your customers with a better experience, leading to higher new and repeat sales. What's more, better product support can also increase profitability through lower warranty costs and higher parts sales. Finally, selling the publications themselves can also boost income. In all of these ways, good product support materials can essentially pay for themselves.
  • You can maintain the lowest-risk approach to product support: Because ONEIL has been developing high-quality publications for nearly 70 years, we have robust and proven ISO 9001: 2015 compliant development processes; and we are industry leaders in S1000DTM and other "S-series" requirements. We are financially stable and will be around to support our clients for years to come.



John Tackis
Senior Business Development Executive
920-237-2381 ext 5124


Chris Mofield
Strategic Business Unit Manager
(937) 865-0846 ext. 3048

Started in:


  • The New North

Core Competencies:

Our Core Competencies

Creating, managing, and delivering world class product support information through technology like content management, workflow solutions, and diagnostics

  • Technical Manual Development - Everything from traditional paper to fully interactive electronic technical manuals (IETMs).
  • Training and E-Leraning Development - Online learning systems, course development, and instructor-led classes.
  • Techical Illustration and Multimedia Services - Exploded parts, maintenance, repair, operation illustrations, cutaways, conversions, interactive diagrams and more.
  • Integrated Logistic Support (ILS) & Parts Cataloging and Provisioning - Our experts use trusted software and automation to manage very large and complex systems.
  • Implementation Services - Rarely does one size fit all so we offer technical implementation services to connect, convert, or integrate key data, systems, or processes that provide end-to-end turnkey solutions that meet your specific needs.

Domain Expertise - Aerospace / Defense / Commercial / Heavy Equipment


Key Customers

Caterpillar; Deere & Company; General Electric, Harris Corporation;

Hyster-Yale Group; Mitsubishi Caterpillar Forklift; Motor Coach International;

Navistar Corporation; Oshkosh Corporation; Siemens Industries, Inc.


Estimated Annual Gross Sales:
$26 - 50 Million

Supplier to the Defense Industry:
Yes, we are a secondary supplier

Number of Employees:

We are:
  • Other

Import: No

Export: No

Export Countries: Working with China with plans to export globally.


  • Automotive
  • Aviation and Aerospace
  • Defense Industry Supply Chain
  • Energy Systems
  • Food and Beverage
  • Foxconn
  • Lakeshore Manufacturing Cluster
  • Marine Manufacturing
  • Water Industry - Technology or Manufacturing
  • Wisconsin Wind Works


  • ISO 9001
  • Other: S1000D and all the S-series International Specifications and Requirements - ONEIL is an industry leader.

Markets Interested in Serving

  • Advanced Manufacturing
  • Agriculture Equipment
  • Aviation and Aerospace
  • Mining Equipment
  • Paper Converting
  • Transportation Manufacturing
  • Other
  • We are not a manufacturer; we are at home in any industry that requires quality technical publications and writing, illustration/animation, publishing, parts management and analysis, and training.


  • Education and Training
  • Engineering, Scientific and Technical Services
  • Import-Export Services
  • MRO - Aviation Maintenance, Repair, Overhaul
  • Other
  • Professional and Business Services
  • Transportation, Logistics, Warehousing
  • We are not a manufacturer; we are at home in any industry that requires quality technical publications and writing, illustration/animation, publishing, parts management and analysis, and training.

Manufacturing Tier

  • Tier two companies are the key suppliers to tier one suppliers, without supplying a product directly to OEM companies. However, a single company may be a tier one supplier to one company and a tier two supplier to another company, or may be a tier one supplier for one product and a tier two supplier for a different product line.

Join the Directory

Increase your visibility and benefits for your company.

Register Now